How can we help?
Contact MicroValley LLC for help with our website or to find support for a MicroValley product.
Email support
Tell us which product you are using and what you need help with. We will review your message and direct it to the appropriate product contact when needed.
Contact supportHelp us understand the problem
- The product or app name, and the website URL if applicable.
- Your device, operating system, browser, and app version.
- What you expected to happen and what happened instead.
- Steps to reproduce the issue and a screenshot, if useful.
Please do not include passwords, full payment card details, or private access tokens. Remove sensitive information from screenshots before sending them.
Account, billing, or privacy requests
Include the product name and the email address associated with the account. For purchases through an app store, include the store name and a transaction reference, without full payment details. Account changes, cancellation, refunds, and deletion depend on the product and purchase provider.
For a data access or deletion request, email [email protected] and identify the relevant product. Our company website privacy policy explains how information sent to this contact is handled.
Product-specific assistance
Products have different features and support processes. Check the help and privacy links inside the relevant app or on its website for product-specific information. You can also browse our products to find the correct website.
Business inquiries
For partnerships and company questions, use the same address: [email protected].